I’m not happy with the way my family was treated by this particular funeral home. My mother passed away last month, long store short she wanted to be cremated and we honored that. The funeral home spoke with our insurance company and verified the life insurance. Everything was on track … Two weeks later my father starts getting phone calls from them asking for money. It is normal for a funeral home to wait 30 plus days to receive payment, hence the reason they call and verify everything. My family had suffered a huge loss, there was no compassion what so ever. It was all about the money.. If you don’t have compassion for a person or family that just lost a loved one maybe you shouldn’t go into such a field. I’m very disappointed with the way my father was treated while just losing his wife. Maybe not everyone there is unprofessional but the lady my father delt with was..
Customer Reviews
- “November 25, 2023
I am happy to write a five-star review for Greco Hertnick Funeral Home based on my experience working there.
Greco Hertnick Funeral Home is a truly exceptional funeral home that provides outstanding services to families during some of the most difficult times in their lives. John Greco and his staff are highly professional and deeply caring, always putting the needs of their clients first.
From the moment I walked through their doors, I could feel the genuine care and compassion that they had for their clients. They understand that each family's needs are unique, and they work tirelessly to ensure that every detail is taken care of with the utmost respect and attention.
Their commitment to customer service is second to none, and I know this because I had the privilege of working there for five years. During my time there, I learned valuable lessons about how to provide exceptional service to clients and how to go above and beyond to exceed their expectations.
Overall, I highly recommend Greco Hertnick Funeral Home to anyone looking for a top-notch funeral home that truly cares about their clients. Their professionalism, attention to detail, and commitment to service make them a standout in the industry. Thank you, John, Dee, Scott, Anthony, Mark, Larry, Diane, Terri, Joe, and Stan for all that you do! It was a pleasure being part of the Greco Hertnick family.
Erin Maser
- “November 16, 2023
John Greco is the professional, genuine and sincere funeral director I’ve ever run across. The service and cleanliness of his home is impeccable. I highly recommend Greco-Hertnick to any family in need. Thanks John.
Genie Evanko
- “October 14, 2023
Greco-Hertnick was by far the best value for the money. They were caring, compassionate and went well over and above what was expected. John was also extremely knowledgeable on a wide variety of topics related to my father's passing. He was able to make helpful suggestions I hadn't thought of and helped me find a free burial plot since my father had been in the military. He even called me after the memorial service to ask how things went. I would give 10 stars if possible.
Guy Forcone
- “November 7, 2023
The Greco-Hertnick family has been caring for our community for over 100 years. Not only in funeral care but they help make our community a better place to live. Thank you to John and his staff for letting us use the Private Coach to take the girls to the movies. Weir High School Girls Soccer.
Chad Baker
- “June 21, 2023
In lieu of flowers, we wanted to display my husband's paintings at his visitation. We wanted people to know what made him tick - it was art. Greco's welcomed the paintings, even removing some of their paintings and hanging his paintings. The reaction by mourners was overwhelmingly in favor of the paintings. It was a tribute to my husband. After all, we were there to celebrate his life. I'm not sure how many other funeral homes would have embraced my request. The staff at Greco's, especially Anthony, went over and above to make a sad situation a celebration of life. I could not have asked for more kindness from any funeral home.
Pat Biesecker
- “
I have been attending funerals at Greco-Hertnick Funeral Home since I was in grade school, so, it has been over 40 years. Many relatives, including my father were laid to rest by this caring and professional staff. In recent years, my mother has lost two sisters. John Greco has, in both instances, treated her with kindness, respect and a tenderness that goes beyond what is required of the services provided by a funeral home. I would like to thank him and all of the staff for everything that was done. It meant so much to my mother, and to me and my siblings, that she was able to say good-bye to her loved ones with a funeral home that treats their clients as family. Thank you so very much!
Renee Fisher
- “
Best place to be readied for the final resting place in the area, very friendly staff and owners. Will treat You like family. Stop in and see them for your final arrangements, you'll be glad U did.
Rolando Samples
- “
We have nothing but praise for all the Greco-Hertnick Funeral Home employees. At the time of such sorrow in the loss of our Son Benton our family was treated with gentle care and kindness. The quality of care for our son and respect given to him was such a comfort. Thank You From The Manypenny’s Larry, Connie, Bruno and Uncle David D Montelione
Constance C Montelione Manypenny
- “
Greco's is warm-hearted and caring from start to finish with love and kindness for your family's needs and wants. They oversee and anticipate and take care of your every need in your time of need. Pre-planned arrangements are available and they will come to you for your comfort and convenience. EVERY single person on their TEAM is phenomenal 👏🏻❤️🤲🏻❤️🕊✝️🕊 #10
Holly J Pleasants Bell-Hoover
- “
My dear mother recently passed away and my father made her funeral arrangements through Greco. Their presentation of her and the service that followed were absolutely beautiful. It was better than I could have imagined, and I am certain that my mother would have been pleased with the staff's professionalism and kindness. In a time of such vast sorrow, I am grateful to know that my mother was ushered into her final journey by a very talented and thoughtful group of people. I thank them all.
Laura Huynh
- “
My family recently experienced a tremendous loss unexpectedly. John and the entire team were understanding, compassionate and guided us to a perfect Celebration of Life. They listen to what is wanted and requested and offered solutions to fit our need. We highly recommend Greco-Hertnick.
Jennifer Fabian
- “
This establishment and the folks dealing with us who have lost our loved ones is nothing but first class. Their care and concern shows in every interaction. I’ve known John Greco for most of my life, but have not been in Weirton for any length of time in over 40 years. When my mother in law passed away recently, John and his team did everything to get her from Seattle back to WV and buried with her kin in Charleston. They alleviated every responsibility from our shoulders, helped to discover what we or she wanted, and allowed us to grieve. I would highly recommend their services to anyone, whether pre-planning or needing assistance when pre-planning didn’t happen.
Gail Duke
- “November 27, 2022
John and Scott were so kind and considerate when our dog Stewie passed away. He died in his sleep on a Friday night. They were here in 15 minutes on a Saturday morning. We appreciate their kindness and professionalism during a difficult day. We have nothing but great things to say about this organization.
Thank you!
Mackenzie Lee and Maureen McElwain
Maureen M.
- “October 20, 2022
They did a wonderful job having my husband funeral . I also pre planned my funeral .They are super nice also.
Cheryl Ivill
- “October 29, 2023
John and Anthony went above and beyond every expectation I had during a difficult time.
Thank you for all you did for my family.
John O’Brien
- “December 8, 2020
My elderly mother died very unexpectedly from COVID. Fortunately for us, she'd planned for her passing years prior. The funeral home took such good care in making sure that her wishes were carried out. There was one change due to unforeseen circumstances on my mom's part; and they were very upfront with that. I feel like she could not have gotten any better care. I also feel like the family could not have had any better care. They were very sensitive to our family's grief for an unexpected passing of a loved one. Prior to meeting with the funeral home, I was warned about funeral homes, in general, trying to upsell families on what was already planned by the deceased. I can honestly and happily say that such things never took place. For example, my mom did not want to have flowers unless they were sent by others. They didn't have to tell us that. In our grief, they could have sold us anything; but they didn't. They were honest and extremely helpful; and I am extremely grateful, and I know my family is as well.
Dola S.
- “November 21, 2022
My heartfelt thanks to Greco's for the wonderful funeral they provided for my husband, who passed away this past summer.
Anthony,Scot & John were very caring,kind and knowledgeable and fulfilled every request our family had from the Heartfelt Obituary to the moving service with Military Honors to delivering Plants and Gifts to our home following the services.At a time like this, one needs kindness,compassion and guidance and they certainly provided that to our family. Our sincere thanks and appreciation for all you did for us and the way you honored my husband’s memory.
Ginnie DiAntonio
- “May 20, 2021
In the last 30 years I have had the privilege of using Greco-Hertnick on two occasions. The building is very accommodating, and has a vintage mystique with modern amenities. The staff is second to none! Treating my family with compassion, and care. assembling a beautiful Catholic mass, along with St Paul's church giving my mom the send off to be the Lord To the staff thank you from the bottom of my heart for your treatment & care.
Dan Saleh
- “May 1, 2021
We have nothing but praise for all the Greco-Hertnick Funeral Home employees. At the time of such sorrow in the loss of our son Benton, our family was treated with gentle care and kindness. The quality of care for our son and respect given to him was such a comfort. Thank you.
Constance M.
- “June 29, 2021
My dear mother recently passed away and my father made her funeral arrangements through Greco-Hertnick. Their presentation of her and the service that followed were absolutely beautiful. It was better than I could have imagined, and I am certain that my mother would have been pleased with the staff's professionalism and kindness. In a time of such vast sorrow, I am grateful to know that my mother was ushered into her final journey by a very talented and thoughtful group of people. I thank them all.
Laura Huynh
- “July 3, 2022
Greco-Hertnick is warm-hearted and caring from start to finish with love and kindness for your family's needs and wants. They oversee and anticipate and take care of your every need in your time of need. Pre-planned arrangements are available and they will come to you for your comfort and convenience. EVERY single person on their TEAM is phenomenal.
Holly J Pleasants Bell-Hoover
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We have nothing but praise for all the Greco-Hertnick Funeral Home employees. At the time of such sorrow in the loss of our Son Benton our family was treated with gentle care and kindness. The quality of care for our son and respect given to him was such a comfort. Thank You From The Manypenny’s.